Specialist Dementia Consultancy,
Coaching & Training

Supporting NHS teams, care providers, professionals, and family carers with practical, evidence-based approaches including iCST.

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Dementia Consultancy, Coaching & Training

We deliver specialist dementia consultancy, coaching, and training services
across the UK and internationally.

Transformative Dementia Consultancy & Coaching

Expert support to improve care, confidence, and leadership in dementia practice

We provide specialist dementia consultancy and coaching to support organisations, professionals, and family carers in delivering high-quality, person-centred care.

Our approach combines evidence-based strategies with practical, real-world application to improve care outcomes, team capability, and professional development.

How We Support You

  • Implement evidence-based dementia care
    Apply cognitive and psychosocial approaches (including iCST) in real-world settings

  • Manage behavioural changes with confidence
    Practical strategies to respond to complex symptoms

  • Strengthen communication and relationships
    Improve engagement with people living with dementia

  • Develop leadership and team capability
    Build confident, skilled, and resilient care teams

  • Support policy development and service frameworks
    Develop and refine policies to ensure consistent, high-quality, person-centred dementia care

  • Improve service quality and care outcomes
    Support consistent, person-centred practice across settings

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Who We Work With

We support:

  • NHS multidisciplinary teams

  • Care homes and community care providers

  • Healthcare professionals, including nurses, occupational therapists, and psychologists

  • Dementia leads and service managers

  • Family carers

We also support individual practitioners seeking continuing professional development (CPD), career progression, or development into dementia care leadership and advanced practice roles.

Outcomes

Our work leads to:

  • Improved quality and consistency of dementia care
    Through evidence-based, person-centred approaches

  • Stronger, more confident teams and practitioners
    With improved capability in managing complex care situations

  • Enhanced leadership and clinical decision-making
    Supporting effective service delivery and care planning

  • Clearer professional development and CPD pathways
    Enabling progression into advanced and leadership roles

  • Robust, evidence-based policies and service frameworks
    Supporting safe, consistent, and high-quality care across settings

  • Improved management of behavioural and psychological symptoms
    Leading to better day-to-day care experiences

  • Better outcomes and quality of life for people living with dementia and their families

Why Work with Me

Dr Phuong Leung

A woman is standing at a podium presenting to a panel of three women seated at a long table. The table is decorated with a large bouquet of yellow sunflowers and greenery. Behind the woman, a projection screen displays a slide with text in Portuguese. The room has beige walls and yellow curtains.

Specialist Dementia Consultant and Coach with a PhD in Psychiatry, highly experienced in cognitive, psychological, and social approaches to dementia care.

I support NHS services, care organisations, and professionals to translate evidence-based into confident, consistent, and practical dementia care improvements that enhance communication, care quality, and outcomes.

Qualifications

  • PhD in Psychiatry

  • MSc Aging and Mental Health

  • BSc in Health and Social Care

  • FHEA (Fellow of the Higher Education Academy)

Meet Dr Phuong Leung

Training & Professional Development

We offer specialist dementia training programmes designed to strengthen knowledge, improve care practice, and support professional development across health and social care settings.

Our training is evidence-based, practical, and focused on translating research into real-world improvements in dementia care, communication, and support for people living with dementia and their families.

We also support individual practitioners seeking CPD development, career progression, or a move into dementia care specialism and leadership.

🧠 Individual Cognitive Stimulation Therapy (iCST) Dementia Training

This specialist training focuses on delivering iCST to support cognitive function, communication, and meaningful engagement for people living with dementia.

It is designed for health and social care professionals who want to use structured, evidence-based approaches to engage people with dementia in doing meaningful mentally activities and social interaction.

👉 You will learn how to:

  • Translate iCST theory and evidence into practice

  • Apply iCST key principles in sessions

  • Use iCST techniques to build connection and stimulate cognition

  • Deliver iCST effectively to people living with dementia

  • Develop problem solving strategies to integrate iCST into daily care routines

👉 Outcome: Improved engagement, communication, and quality of life for people living with dementia.

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🧩 Dementia Psychosocial Care and Behaviour Support in Practice

This CPD programme explores how to understand and respond effectively to behavioural and psychological symptoms of dementia (BPSD/NPS) using psychosocial, communication-based, and person-centred approaches.

It also supports understanding of caregiving stress, coping strategies, and the role of family carers in dementia care.

👉 You will learn how to:

  • Understand dementia as a social and relational condition

  • Apply the dementia caregiving stress process model in practice

  • Understand and respond to neuropsychiatric symptoms (NPS)

  • Use effective communication strategies in challenging situations

  • Support carers’ coping strategies and engagement in care

👉 Outcome: Improved confidence in managing complex care situations with stronger communication skills, and person-centered care

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What people say about our training

“A brilliant training and invaluable resource which I have shared and delivered to many of the patients and their families I care for during the prolonged closure of day care and other support groups.”

— Janine Lane- Specialist Nurse Practitioner for Dementia, District Nurse, Queens Nurse /Your Healthcare Organisation

Professional headshot of a woman with short dark hair, glasses, and a light-colored blouse, smiling against a plain background.

“I’m happy to share that I’ve obtained a new certification: Individual Cognitive Stimulation Therapy (iCST) from The CPD Certification Service! Wonderful course delivered by Dr Phuong Leung - PhD in Psychiatry, FHEA” Paula Muller, Ph.D., DSA-NC, CDC, CADDCT, CDP (New Jersey USA) https://www.linkedin.com/feed/update/urn:li:activity:6995741327535525888

Group of people sitting around a table at a conference or meeting, with papers, coffee cups, and name tags, in a room with pink chairs and posters on the wall.

“Having the opportunity to look critically at how we can empower people to live well with dementia and support carer relationships. Also there was a chance to share best practice and learn from both the Dr Leung and other participants' experiences. I really enjoyed it. I really benefit from theory” Bristol Dementia Meeting Centre Manager

Consultancy & Training Testimonials

iCST Dementia Training

Janine Lane - Specialist Nurse Practitioner for Dementia, District Nurse, Queens Nurse /Central London Community Healthcare NHS Trust

Shared her experiences of implementing the iCST intervention with people living with dementia in the community during The Caring View – the social care live chat show