Specialist Dementia Consultancy, Coaching & Training
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I am Dr Phuong Leung, a dementia specialist with expertise in cognitive and psychological approaches to dementia care. I support professionals and organisations to turn research into practical, effective care that improves everyday experiences for people living with dementia.
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Our approach is to turn theory and evidence-based cognitive and psychosocial methods into practical care that can be used in everyday dementia care.
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We work with health and social care professionals, including care home staff, managers, dementia practitioners, support workers, and allied health professionals, as well as individuals looking to develop their careers or move into dementia care and family carers.
Supporting dementia leads in care homes, NHS service managers, senior clinician and family carers
How We Support You
Evidence-based support for confident, consistent, person-centred dementia care
If your team is experiencing uncertainty, inconsistency, or increasing complexity in dementia care, specialist support can help you move from reactive care to confident, structured practice.
Dr Phuong Leung provides high-level dementia consultancy and coaching for healthcare professionals, care organisations, and service leaders who want practical, measurable improvement in care quality and staff confidence.
Specialist Dementia Consultancy & Coaching
What changes when we work together
Uncertainty with complex behaviours → confident clinical decision-making
Inconsistent care approaches → structured, team-wide practice
Reactive crisis management → proactive, person-centred care planning
Staff anxiety → skilled, supported, confident teams
Expert Case Consultation (For complex situations)
For particularly challenging or high-risk dementia cases.
You will receive:
Specialist input on behavioural distress and risk
Communication and care planning strategies
Multidisciplinary decision support
Clear, practical next steps
Organisational Consultancy (For teams & services)
For service providers seeking system-wide improvement in dementia care.
Improve consistency of dementia care across teams
Address behavioural and psychological symptoms of dementia (BPSD)
Strengthen staff capability, confidence, and practice skills
Develop effective coping strategies and build team resilience
Embed evidence-based, practical dementia care approaches
Support inspection readiness and continuous quality improvement
👉 Best for organisations seeking measurable improvements in dementia care quality, staff performance, and service outcomes
What is Dementia Coaching?
Dementia coaching is 1:1 specialist support for professionals working with people living with dementia. It focuses on strengthening your clinical confidence, decision-making, and practical skills in clinical practice or career transition into dementia care.
It also supports professionals who are moving into dementia care by building the knowledge, confidence, and applied skills needed to step into the field with clarity and competence.
You will:
Gain clarity on complex or challenging cases from your own practice
Improve communication, de-escalation, and behaviour management approaches
Strengthen clinical reasoning and confidence in decision-making
Develop practical, person-centred strategies you can apply immediately
Build reflective practice skills to support ongoing professional growth and career development in dementia care
Why this consultancy/coaching is different
It is applied, specialist consultancy grounded in: Clinical dementia research and practice
Psychosocial intervention expertise (including iCST-informed approaches)
Clinical practical implementation in healthcare and care settings
The focus is always: 👉 What to do 👉 How to do it 👉 How to embed it in everyday care
Outcomes you can expect
Greater confidence in complex dementia care decisions
More effective management of behavioural changes, reducing distress and improving wellbeing
Consistent, person-centred practice across teams
Stronger leadership in dementia care delivery
Enhance staff confidence and engagement
Training & Professional Development
We offer specialist dementia training programmes designed to strengthen knowledge, improve care practice, and support professional development across health and social care settings.
Our training is evidence-based, practical, and focused on translating research into real-world improvements in dementia care, communication, and support for people living with dementia and their families.
We also support individual practitioners seeking CPD development, career progression, or a move into dementia care specialism and leadership.
🧠 Individual Cognitive Stimulation Therapy (iCST) Dementia Training
This specialist training focuses on delivering iCST to support cognitive function, communication, and meaningful engagement for people living with dementia.
It is designed for health and social care professionals who want to use structured, evidence-based approaches to engage people with dementia in doing meaningful mentally activities and social interaction.
👉 You will learn how to:
Translate iCST theory and evidence into practice
Apply iCST key principles in sessions
Use iCST techniques to build connection and stimulate cognition
Deliver iCST effectively to people living with dementia
Develop problem solving strategies to integrate iCST into daily care routines
👉 Outcome: Improved engagement, communication, and quality of life for people living with dementia.
🧩 Dementia Psychosocial Care and Behaviour Support in Practice
This CPD programme explores how to understand and respond effectively to behavioural and psychological symptoms of dementia (BPSD/NPS) using psychosocial, communication-based, and person-centred approaches.
It also supports understanding of caregiving stress, coping strategies, and the role of family carers in dementia care.
👉 You will learn how to:
Understand dementia as a social and relational condition
Apply the dementia caregiving stress process model in practice
Understand and respond to neuropsychiatric symptoms (NPS)
Use effective communication strategies in challenging situations
Support carers’ coping strategies and engagement in care
What people say about our consultancy and training
“A brilliant training and invaluable resource which I have shared and delivered to many of the patients and their families I care for during the prolonged closure of day care and other support groups.”
— Janine Lane- Specialist Nurse Practitioner for Dementia, District Nurse, Queens Nurse /Your Healthcare Organisation
“I’m happy to share that I’ve obtained a new certification: Individual Cognitive Stimulation Therapy (iCST) from The CPD Certification Service! Wonderful course delivered by Dr Phuong Leung - PhD in Psychiatry, FHEA” Paula Muller, Ph.D., DSA-NC, CDC, CADDCT, CDP (New Jersey USA) https://www.linkedin.com/feed/update/urn:li:activity:6995741327535525888
“Having the opportunity to look critically at how we can empower people to live well with dementia and support carer relationships. Also there was a chance to share best practice and learn from both the Dr Leung and other participants' experiences. I really enjoyed it. I really benefit from theory” Bristol Dementia Meeting Centre Manager
iCST Dementia Training
Janine Lane - Specialist Nurse Practitioner for Dementia, District Nurse, Queens Nurse /Central London Community Healthcare NHS Trust
Shared her experiences of implementing the iCST intervention with people living with dementia in the community during The Caring View – the social care live chat show